A Counterfactual Modeling Framework for Churn Prediction-Reference-Cited by-同舟云学术

A Counterfactual Modeling Framework for Churn Prediction

Published:2022-02-11 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the Fifteenth ACM International Conference on Web Search and Data Mining
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Author:

Zhang Guozhen¹,Zeng Jinwei¹,Zhao Zhengyue¹,Jin Depeng¹,Li Yong¹

Affiliation:

1. Tsinghua University, Beijing, China

Funder

Beijing National Research Center For Information Science And Technology

The National Key Research and Development Program of China

The National Nature Science Foundation of China

Beijing Natural Science Foundation

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3488560.3498468

Reference38 articles.

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3. Learning from the Behavior of Others: Conformity, Fads, and Informational Cascades

4. Causal embeddings for recommendation

5. Pei-Yu Chen and Lorin M Hitt . 2002. Measuring switching costs and the determinants of customer retention in Internet-enabled businesses: A study of the online brokerage industry. Information systems research , Vol. 13 , 3 ( 2002 ), 255--274. Pei-Yu Chen and Lorin M Hitt. 2002. Measuring switching costs and the determinants of customer retention in Internet-enabled businesses: A study of the online brokerage industry. Information systems research , Vol. 13, 3 (2002), 255--274.

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