Why Am I Not Seeing It? Understanding Users’ Needs for Counterfactual Explanations in Everyday Recommendations

Author:

Shang Ruoxi1,Feng K. J. Kevin1,Shah Chirag1

Affiliation:

1. University of Washington, USA

Publisher

ACM

Reference57 articles.

1. Ashraf Abdul , Christian von der Weth , Mohan Kankanhalli, and Brian Y. Lim. 2020 . COGAM : Measuring and Moderating Cognitive Load in Machine Learning Model Explanations. Association for Computing Machinery , New York, NY, USA, 1–14. https://doi.org/10.1145/3313831.3376615 10.1145/3313831.3376615 Ashraf Abdul, Christian von der Weth, Mohan Kankanhalli, and Brian Y. Lim. 2020. COGAM: Measuring and Moderating Cognitive Load in Machine Learning Model Explanations. Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3313831.3376615

2. Airbnb Inc.[n.d.]. Every home is a destination. https://www.airbnb.com/luxury. Accessed: 2022-01-20. Airbnb Inc.[n.d.]. Every home is a destination. https://www.airbnb.com/luxury. Accessed: 2022-01-20.

3. Towards Algorithmic Experience

4. Hervé-Madelein Attolou . 2021. Why-Not explanations for recommenders . In Actes de la conférence BDA 2021 . 99. Hervé-Madelein Attolou. 2021. Why-Not explanations for recommenders. In Actes de la conférence BDA 2021. 99.

5. Kent  C Berridge and John  P O’Doherty . 2014. From experienced utility to decision utility . In Neuroeconomics . Elsevier , 335–351. Kent C Berridge and John P O’Doherty. 2014. From experienced utility to decision utility. In Neuroeconomics. Elsevier, 335–351.

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