TicketHub: Enabling Actionable Analysis of Support Requests With NLP

Author:

Rodenbeck Sarah1ORCID,Suk Uhr Yoon1ORCID

Affiliation:

1. Rosen Center for Advanced Computing, Purdue University, USA

Publisher

ACM

Reference26 articles.

1. Euijoon Ahn , Ashnil Kumar , Dagan Feng , Michael Fulham and Jinman Kim . 2019 . Unsupervised Deep Transfer Feature Learning for Medical Image Classification. arXiv:1903.06342. Retrieved from https://arxiv.org/ftp/arxiv/papers/1903/1903.06342.pdf Euijoon Ahn, Ashnil Kumar, Dagan Feng, Michael Fulham and Jinman Kim. 2019. Unsupervised Deep Transfer Feature Learning for Medical Image Classification. arXiv:1903.06342. Retrieved from https://arxiv.org/ftp/arxiv/papers/1903/1903.06342.pdf

2. Workload-Driven Analysis on the Performance Characteristics of GPU-Accelerated DBMSes

3. Payal Bajaj et al. 2016 . MS MARCO: A Human Generated MAchine Reading COmprehension Dataset. arXiv:1611.09268. Retrieved from https://arxiv.org/abs/1611.09268 Payal Bajaj et al. 2016. MS MARCO: A Human Generated MAchine Reading COmprehension Dataset. arXiv:1611.09268. Retrieved from https://arxiv.org/abs/1611.09268

4. Doccano. 2018. Get started with Doccano. Retrieved from https://doccano.github.io/doccano/ Doccano. 2018. Get started with Doccano. Retrieved from https://doccano.github.io/doccano/

5. Krzysztof Fiok 2021. Text Guide: Improving the quality of long text classification by a text selection method based on feature importance. arXiv:2104.07225. Retrieved from https://arxiv.org/abs/2104.07225. Krzysztof Fiok 2021. Text Guide: Improving the quality of long text classification by a text selection method based on feature importance. arXiv:2104.07225. Retrieved from https://arxiv.org/abs/2104.07225.

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