The organization of the software quality assurance process

Abstract

This paper discusses and analyzes approaches to the problem of software quality assurance. The approaches offered in the literature usually focus on "designing in" quality. This can be a productive approach, but there are also benefits to be gained by establishing an independent quality assurance (QA) group to review all aspects of the software development process. This paper discusses the organization of such a group using the function of an operations auditing group as a model.