Help texts vs. help mechanisms: A new mandate for documentation writers
Author:
Borenstein Nathaniel S
Cited by
2 articles.
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1. Designing Online Help Desk System for Colleges;International Journal of Scientific Research in Computer Science, Engineering and Information Technology;2018-12-20
2. To help helpdesk: a field study of online help systems in campus context;Campus-Wide Information Systems;2004-04-01