“Mhm...” – Conversational Strategies For Product Search Assistants

Author:

Papenmeier Andrea1,Frummet Alexander2,Kern Dagmar1

Affiliation:

1. GESIS - Leibniz-Institute for the Social Sciences, Germany

2. University of Regensburg, Germany

Funder

Deutsche Forschungsgemeinschaft

Publisher

ACM

Reference42 articles.

1. Asking Clarifying Questions in Open-Domain Information-Seeking Conversations

2. Carl Auerbach and Louise  B Silverstein . 2003. Qualitative data: An introduction to coding and analysis. Vol. 21 . NYU press . Carl Auerbach and Louise B Silverstein. 2003. Qualitative data: An introduction to coding and analysis. Vol. 21. NYU press.

3. Leif Azzopardi , Mateusz Dubiel , Martin Halvey , and Jeffery Dalton . 2018 . Conceptualizing agent-human interactions during the conversational search process . In The Second International Workshop on Conversational Approaches to Information Retrieval (CAIR’18) . Leif Azzopardi, Mateusz Dubiel, Martin Halvey, and Jeffery Dalton. 2018. Conceptualizing agent-human interactions during the conversational search process. In The Second International Workshop on Conversational Approaches to Information Retrieval (CAIR’18).

4. Marcia Bates. 1989. The design of browsing and berrypicking techniques for the online search interface. Online Review 13(5)(1989) 407-424. https://doi.org/10.1108/eb024320 10.1108/eb024320

5. Marcia Bates. 1989. The design of browsing and berrypicking techniques for the online search interface. Online Review 13(5)(1989) 407-424. https://doi.org/10.1108/eb024320

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1. Ah, Alright, Okay! Communicating Understanding in Conversational Product Search;Proceedings of the 5th International Conference on Conversational User Interfaces;2023-07-19

2. MG-ShopDial: A Multi-Goal Conversational Dataset for e-Commerce;Proceedings of the 46th International ACM SIGIR Conference on Research and Development in Information Retrieval;2023-07-18

3. Weakly Supervised Turn-level Engagingness Evaluator for Dialogues;Proceedings of the 2023 Conference on Human Information Interaction and Retrieval;2023-03-19

4. Conversational Information Seeking;Foundations and Trends® in Information Retrieval;2023

5. Information Need Awareness;Proceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval;2022-07-06

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