User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems-Reference-Cited by-同舟云学术

User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems

Published:2022-04-25 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the ACM Web Conference 2022
language:
Short-container-title:

Author:

Deng Yang¹,Zhang Wenxuan¹,Lam Wai¹,Cheng Hong¹,Meng Helen¹

Affiliation:

1. The Chinese University of Hong Kong, Hong Kong

Funder

Center for Perceptual and Interactive Intelligence (CPII) Ltd under the Innovation and Technology Commission's InnoHK scheme

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3485447.3512020

Reference55 articles.

1. Ali Ahmadvand , Jason Ingyu Choi , and Eugene Agichtein . 2019 . Contextual Dialogue Act Classification for Open-Domain Conversational Agents. In SIGIR 2019. 1273–1276. Ali Ahmadvand, Jason Ingyu Choi, and Eugene Agichtein. 2019. Contextual Dialogue Act Classification for Open-Domain Conversational Agents. In SIGIR 2019. 1273–1276.

2. Praveen Kumar Bodigutla , Aditya Tiwari , Spyros Matsoukas , Josep Valls-Vargas , and Lazaros Polymenakos . 2020 . Joint Turn and Dialogue level User Satisfaction Estimation on Mulit-Domain Conversations. In Findings , EMNLP 2020. 3897–3909. Praveen Kumar Bodigutla, Aditya Tiwari, Spyros Matsoukas, Josep Valls-Vargas, and Lazaros Polymenakos. 2020. Joint Turn and Dialogue level User Satisfaction Estimation on Mulit-Domain Conversations. In Findings, EMNLP 2020. 3897–3909.

3. Deng Cai Yizhe Zhang Yichen Huang Wai Lam and Bill Dolan. 2020. Narrative Incoherence Detection. CoRR abs/2012.11157(2020). Deng Cai Yizhe Zhang Yichen Huang Wai Lam and Bill Dolan. 2020. Narrative Incoherence Detection. CoRR abs/2012.11157(2020).

4. Wanling Cai and Li Chen . 2020 . Predicting User Intents and Satisfaction with Dialogue-based Conversational Recommendations. In UMAP 2020. 33–42. Wanling Cai and Li Chen. 2020. Predicting User Intents and Satisfaction with Dialogue-based Conversational Recommendations. In UMAP 2020. 33–42.

5. Christophe Cerisara , Somayeh Jafaritazehjani , Adedayo Oluokun , and Hoa T. Le . 2018 . Multi-task dialog act and sentiment recognition on Mastodon . In COLING 2018. 745–754. Christophe Cerisara, Somayeh Jafaritazehjani, Adedayo Oluokun, and Hoa T. Le. 2018. Multi-task dialog act and sentiment recognition on Mastodon. In COLING 2018. 745–754.

Cited by 4 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Continual Learning in Chit-Chat Systems;Synthesis Lectures on Human Language Technologies;2024

2. Unlocking the Potential of User Feedback: Leveraging Large Language Model as User Simulators to Enhance Dialogue System;Proceedings of the 32nd ACM International Conference on Information and Knowledge Management;2023-10-21

3. System Initiative Prediction for Multi-turn Conversational Information Seeking;Proceedings of the 32nd ACM International Conference on Information and Knowledge Management;2023-10-21

4. EmoUS: Simulating User Emotions in Task-Oriented Dialogues;Proceedings of the 46th International ACM SIGIR Conference on Research and Development in Information Retrieval;2023-07-18