Cultivating a rhetoric of advocacy for usability studies and user-centered design

Author:

Williamson Bill1,Kowalewski Scott J.1

Affiliation:

1. Saginaw Valley State University

Abstract

In this article, we explore connections among rhetoric, usability studies, user-centered design, and civic engagement as core concepts for developing a systemically aware Rhetoric of Advocacy for technical communicators. We propose a model for visualizing scenarios and stakeholders that is based on the structure of atoms. The Atomic Model for Technical Communication provides a visual model for mapping projects and for framing the kind of dialog that we associate with a Rhetoric of Advocacy.

Publisher

Association for Computing Machinery (ACM)

Subject

General Arts and Humanities

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