Engagement or Knowledge Retention: Exploring Trade-offs in Promoting Discussion at News Websites-Reference-Cited by-同舟云学术

Engagement or Knowledge Retention: Exploring Trade-offs in Promoting Discussion at News Websites

Published:2022-11-07 Issue:CSCW2 Volume:6 Page:1-38
ISSN:2573-0142
Container-title:Proceedings of the ACM on Human-Computer Interaction
language:en
Short-container-title:Proc. ACM Hum.-Comput. Interact.

Author:

McInnis Brian James¹,Ajmani Leah²,Dow Steven P.¹

Affiliation:

1. University of California, San Diego, La Jolla, CA, USA

2. University of Minnesota, Twin Cities, MN, USA

Abstract

How does presenting comments in a news article affect the ways that readers engage with and retain information about news? This paper presents results from a controlled experiment investigating effects related to different strategies for promoting discussion at news websites (N=336 participants). The strategies include highlighting specific comments about a data visualization, providing prompts with the comments, and annotating prompts on the visualization. By comparison to a simple list of comments (baseline), our analysis found that annotations contributed to higher levels of participant engagement in the discussion, yet lower levels of knowledge retention related to the article. These findings raise new considerations about whether and how to integrate discussion content into news and points toward future content moderation systems that assist in representing and eliciting discussion at news websites.

Funder

National Science Foundation

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)

Link

https://dl.acm.org/doi/pdf/10.1145/3555194

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