Enabling Shared Attention with Customers Strengthens a Sales Robot's Social Presence

Author:

Iwasaki Masaya1ORCID,Ogawa Kosuke2ORCID,Yamazaki Akiko3ORCID,Yamazaki Keiichi4ORCID,Miyazaki Yuji5ORCID,Kawamura Tatsuyuki6ORCID,Nakanishi Hideyuki7ORCID

Affiliation:

1. Graduate School of Engineering Science, Osaka University, Japan

2. Department of Mechanichal Engineering, Osaka University, Japan

3. Department of Media Science, Tokyo University of Technology, Japan

4. Graduate School of Humanities and Social Science, Saitama University, Japan

5. Graduate School of Humanities and Social Sciences, Saitama University, Japan

6. Consultant, Japan

7. Faculty of Informatics, Kindai University, Japan

Publisher

ACM

Reference36 articles.

1. F. Biocca , J. Burgoon , C. Harms , and M. Stoner , “ Criteria and scope conditions for a theory and measure of social presence,” Paper presented at the Fourth International Workshop on Presence , ( 2001 ). F. Biocca, J. Burgoon, C. Harms, and M. Stoner, “Criteria and scope conditions for a theory and measure of social presence,” Paper presented at the Fourth International Workshop on Presence, (2001).

2. “That Robot Stared Back at Me!”: Demonstrating Perceptual Ability Is Key to Successful Human–Robot Interactions

3. Embodied Social Presence Theory

4. The Intersection of the Development of Gestures and Intentionality

5. Coordinating Attention to People and Objects in Mother-Infant and Peer-Infant Interaction

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