Reducing expertise tension

Author:

Beringer Joerg1

Affiliation:

1. SAP--AG, Walldorf, Germany

Abstract

As an explicit design topic, end-user development (EUD) is rather new to human-computer interaction (HCI), although it is implicitly embedded in many design projects. What makes EUD different from other HCI topics is that in traditional HCI terms, users are experts in their tasks, and good tools should match these tasks. Conversely, end-user developers are trying to complete development tasks in which, by definition, they are not experts. Therefore, the dominating design goal of EUD tools is to compensate for a discrepancy between the user's expertise and the development task to be performed.

Publisher

Association for Computing Machinery (ACM)

Subject

General Computer Science

Reference1 articles.

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Vizir;Proceedings of the 31st Annual ACM Symposium on User Interface Software and Technology;2018-10-11

2. Towards an End-User Development Tool for Mobile ERP Applications;Novel Methods and Technologies for Enterprise Information Systems;2014

3. Lost while searching: Difficulties in information seeking among end-user programmers;Proceedings of the American Society for Information Science and Technology;2013

4. Supporting business process experts in tailoring business processes;Interacting with Computers;2011-05

5. End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems;IEEE Software;2009-09

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