Understanding User Satisfaction with Intelligent Assistants

Author:

Kiseleva Julia1,Williams Kyle2,Jiang Jiepu3,Hassan Awadallah Ahmed4,Crook Aidan C.5,Zitouni Imed6,Anastasakos Tasos5

Affiliation:

1. Eindhoven University of Technology, Eindhoven, Netherlands

2. Pennsylvania State University, University Park, State College, PA, USA

3. University of Massachusetts Amherst, Amherst, MA, USA

4. Microsoft, Redmond, WA, USA

5. Microsoft, Silicon Valley, CA, USA

6. Microsoft, Bellevue, WA, USA

Publisher

ACM

Reference48 articles.

1. Find it if you can

2. Improving search result summaries by using searcher behavior data

3. Improving web search ranking by incorporating user behavior information

4. The relationship between IR effectiveness measures and user satisfaction

5. P. Borlund. The iir evaluation model: a framework for evaluation of interactive information retrieval systems. Inf. Res. (IRES) 8 (3) 2003. P. Borlund. The iir evaluation model: a framework for evaluation of interactive information retrieval systems. Inf. Res. (IRES) 8 (3) 2003.

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