Affiliation:
1. University of California, Livermore, CA
Abstract
Computer documentation poses three information management problems, access problems that readers face when they try to find answers to questions using the documentation. All three problems arise from a mismatch between what readers want or expect and what document authors provide in (1) vocabulary, (2) text structure, and (3) text scope.
Publisher
Association for Computing Machinery (ACM)
Subject
Hardware and Architecture,Management Information Systems
Cited by
3 articles.
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