Report on the 8th Workshop on Search-Oriented Conversational Artificial Intelligence (SCAI 2024) at CHIIR 2024

Author:

Frummet Alexander1,Papenmeier Andrea2,Fröbe Maik3,Kiesel Johannes4,Adlakha Vaibhav5,Braunschweiler Norbert6,Dubiel Mateusz7,Ghosh Satanu8,Gohsen Marcel4,Kreutz Christin9,Momeni Milad10,Nilles Markus11,Cherumanal Sachin Pathiyan12,Pirmoradi Abbas10,Thomas Paul13,Trippas Johanne R.12,Zelch Ines14,Zendel Oleg12

Affiliation:

1. Universität Regensburg, Germany

2. University of Twente, Netherlands

3. Friedrich-Schiller-Universität Jena, Germany

4. Bauhaus-Universität Weimar, Germany

5. Mila-Quebec AI Institute, Canada

6. Toshiba Europe Limited, UK

7. University of Luxembourg, Luxembourg

8. University of New Hampshire, US

9. TH Mittelhessen, Germany

10. University of Regina, Canada

11. Trier University, Germany

12. RMIT University, Australia

13. Microsoft, Australia

14. Leipzig University, Germany

Abstract

Conversational Agents are increasingly integrated into our daily routines, assisting us with various tasks, from simple commands such as scheduling events to more complex conversational search interactions. Such conversational search systems are traditionally evaluated with word-overlap metrics such as F1 score and accuracy. The full-day workshop on Search-Oriented Conversational Artificial Intelligence (SCAI) at CHIIR 2024 explored the evaluation of conversational search systems from the user's perspective. This interactive workshop included multiple panel discussions and working groups focused on developing and discussing innovative, user-centered evaluation methods for these systems. This paper, co-authored by both organizers and participants of the workshop, presents a summary of the insights gathered from the panel discussions and working groups. Date : 14 March 2024. Website : https://scai.info/scai-2024/.

Publisher

Association for Computing Machinery (ACM)

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5. Search-Oriented Conversational AI (SCAI)

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