Reconsidering Priorities for Digital Maternal and Child Health: Community-centered Perspectives from South Africa

Author:

Coleman Toshka1ORCID,Till Sarina2ORCID,Farao Jaydon1ORCID,Shandu Londiwe3ORCID,Khuzwayo Nonkululeko3ORCID,Muthelo Livhuwani4ORCID,Mbombi Masenyani4ORCID,Bopape Mamare4ORCID,van Heerden Alastair5ORCID,Mothiba Tebogo4ORCID,Norris Shane6ORCID,Verdezoto Nervo7ORCID,Densmore Melissa8ORCID

Affiliation:

1. University of Cape Town, Cape Town, Western Cape, South Africa

2. University of Cape Town & Independent Institute of Education, Cape Town, Western Cape, South Africa

3. Human Sciences Research Council, Pietermaritzburg, South Africa

4. University of Limpopo, Polokwane, South Africa

5. Human Sciences Research Council & University of the Witwatersrand, Pietermaritzburg, South Africa

6. University of the Witwatersrand, Johannesburg, South Africa

7. Cardiff University, Cardiff, United Kingdom

8. University of Cape Town, Cape Town, South Africa

Abstract

Especially in developing regions, parents are rarely given a direct voice in the design of digital maternal and child health (MCH) interventions. Instead, MCH needs and requirements are driven by organizations and health workers. In this research, we engage with both rural and urban parents and community leaders to better understand their challenges and priorities for digital MCH and propose a parent-centered agenda for human-computer interaction research. This paper reports on the community-based, digital MCH priorities identified in our research, and describes how we approached community discourse and co-design of digital initiatives for these priorities, through parent-centered workshops with low-resource South African communities. Furthermore, we provide the parent-centered design opportunities and tensions we discovered for digital MCH in South African contexts, such as designing for local contexts and languages, designing for accessibility and connectedness, and highlighting the underdeveloped digital MCH niches. Finally, we highlight the importance of including facilitators for co-design workshops, such as using intermediaries and design cards.

Funder

UK Research and Innovation Global Challenges Research Fund (UKRI GCRF) Digital Innovation for Development in Africa

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)

Reference111 articles.

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