Rapport Building via a Digital Avatar with a “Voice” Entering into a Customer’s Personal Space

Author:

Yamazaki Azusa1ORCID,Wakatsuki Naoto1ORCID,Mizutani Koichi1ORCID,Okada Yukihiko1ORCID,Zempo Keiichi1ORCID

Affiliation:

1. University of Tsukuba, Japan

Publisher

ACM

Reference15 articles.

1. CoolMoves

2. Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store

3. Service worker appearance and the retail service encounter: the influence of gender and age

4. Customer-Employee Rapport in Service Relationships

5. Leslie  A Hayduk . 1978. Personal space: An evaluative and orienting overview.Psychological bulletin 85, 1 ( 1978 ), 117. Leslie A Hayduk. 1978. Personal space: An evaluative and orienting overview.Psychological bulletin 85, 1 (1978), 117.

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