Affiliation:
1. Northwestern University, Evanston, IL, USA
2. City, University of London, London, United Kingdom
Abstract
For individuals with mental illness, social media platforms are considered spaces for sharing and connection. However, not all expressions of mental illness are treated equally on these platforms. Different aggregates of human and technical control are used to report and ban content, accounts, and communities. Through two years of digital ethnography, including online observation and interviews, with people with eating disorders, we examine the experience of content moderation. We use a constructivist grounded theory approach to analysis that shows how practices of moderation across different platforms have particular consequences for members of marginalized groups, who are pressured to conform and compelled to resist. Above all, we argue that platform moderation is enmeshed with wider processes of conformity to specific versions of mental illness. Practices of moderation reassert certain bodies and experiences as 'normal' and valued, while rejecting others. At the same time, navigating and resisting these normative pressures further inscribes the marginal status of certain individuals. We discuss changes to the ways that platforms handle content related to eating disorders by drawing on the concept of multiplicity to inform design.
Publisher
Association for Computing Machinery (ACM)
Subject
Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)
Reference141 articles.
1. What Happens After Disclosing Stigmatized Experiences on Identified Social Media
2. Announcing Pregnancy Loss on Facebook
3. Sensitive Self-disclosures, Responses, and Social Support on Instagram
4. Monica Anderson Skye Toor Lee Rainie and Aaron Smith. 2018. Activism in the Social Media Age. Pew Research Center (11 July 2018). https://www.pewinternet.org/2018/07/11/activism-in-the-social-media-age/ Monica Anderson Skye Toor Lee Rainie and Aaron Smith. 2018. Activism in the Social Media Age. Pew Research Center (11 July 2018). https://www.pewinternet.org/2018/07/11/activism-in-the-social-media-age/
5. Social Sharing of Emotions on Facebook
Cited by
54 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献