A Study of the Factors Influencing the Satisfaction and the Intention to Use a Mobile Migrant Worker Job Information Application

Author:

Ryu Dongkyun1,Cheon Hongsik2,Moon Young2

Affiliation:

1. Dept. of IT Distribution & Logistics, Anhyeolloseo, Anjung-eup, Pyeongtaek-si, Gyeonggi-do, Republic of Korea

2. Dept. of IT Distribution & Logistics, Sangdo-ro, Dongjak-gu, Seoul, Republic of Korea

Publisher

ACM Press

Reference18 articles.

1. Bansal, H. S., McDougall, G. H. G., Dikolli, S. S., and Sedatole, K. L. 2004. Relating e-satisfaction to behavioral outcomes: an empirical study. Journal of Services Marketing. 18, 4. 290--302.

2. Cho, C. 2012. A Study on Web Service Quality and Role of Relationship Quality of Job Information Sites. Journal of the Korean Society for Quality Management. 40, 2 (Mar. 2012). 219--230.

3. Cho. C. 2017. An Effect of Service Quality of Job Information site on Brand Image, Customer Satisfaction and Initial Trust. Korean Employment & Career Association. 7, 3 (Sep. 2017). 37--57.

4. Cho, C. and Kang, B. 2006. The Effects of Trust on Customer Satisfaction and Re-use Intention in P2P File Sharing. Journal of the Korean Society for Quality Management. 34, 2 (2006). 33--47.

5. Cho. S. 2006. Language Problem and Countermeasure of Migrant Worker. National Institution of Korean Language. 16, 1 (spring 2006). 7--32.

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