Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers’ Experiences of Ambiguity in Instacart Work-Reference-Cited by-同舟云学术

Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers’ Experiences of Ambiguity in Instacart Work

Published:2023-07-10 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 2023 ACM Designing Interactive Systems Conference
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Author:

Ramesh Divya¹^ORCID,Henning Caitlin²^ORCID,Escher Nel²^ORCID,Zhu Haiyi³^ORCID,Lee Min Kyung⁴^ORCID,Banovic Nikola²^ORCID

Affiliation:

1. Computer Science and Engineering, University of Michigan - Ann Arbor, United States

2. Computer Science and Engineering, University of Michigan, United States

3. Human Computer Interaction Institute, Carnegie Mellon University, United States

4. School of Information, University of Texas at Austin, United States

Funder

National Science Foundation

NSF

UT Austin Good Systems

DOE

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3563657.3596004

Reference75 articles.

1. Examining Crowd Work and Gig Work Through The Historical Lens of Piecework

2. Monica Anderson, Colleen McClain, Michelle Faverio, and Risa Gelles-Watnick. 2021. The state of gig work in 2021. https://www.pewresearch.org/internet/2021/12/08/the-state-of-gig-work-in-2021/

3. Watched, but Moving

4. Making space for stories

5. Additional Labors of the Entrepreneurial Self

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