Comparison of the Quality of Services in Express Delivery Industries in China and Russia

Author:

Kuznetsova Anastasiya1,Mu Dong2

Affiliation:

1. Logistics management and engineering, Beijing Jiaotong University, China

2. Beijing Jiaotong University, China

Publisher

ACM

Reference11 articles.

1. Analysis of the status quo of China's express industry and development countermeasures[J];Huiquan Yan;Journal of Liuzhou Vocational and Technical College,2014

2. Kolbasova Tatiana . 2018. Analysis on the Competitiveness of Russian Express Company [J] . China Academic Journal Electronic Publishing House , 74-75 Kolbasova Tatiana. 2018. Analysis on the Competitiveness of Russian Express Company [J]. China Academic Journal Electronic Publishing House, 74-75

3. Komaev A.O. 2019. Industry characteristics of the express delivery market in Russia [J] . State University of Management , 19-21 Komaev A.O. 2019. Industry characteristics of the express delivery market in Russia [J]. State University of Management, 19-21

4. Xia Hongbo . 2021. Research on the improvement strategy of service quality of R express company [D] , Guangxi Normal University Xia Hongbo. 2021. Research on the improvement strategy of service quality of R express company [D], Guangxi Normal University

5. Zhu Xiaojun , Yang Liping . 2016. Express China, the business legend of the struggle and growth history of entrepreneurs in the great era [Internet + Express] , Chongqing Publishing Group, Chongqing Publishing House . Zhu Xiaojun, Yang Liping. 2016. Express China, the business legend of the struggle and growth history of entrepreneurs in the great era [Internet + Express], Chongqing Publishing Group, Chongqing Publishing House.

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1. Research of user experience for express delivery companies site’s;Modern Transportation Systems and Technologies;2023-09-29

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