Exploring older people's challenges on online banking/finance systems: Early findings

Author:

Thomas Dain1ORCID,Chowdhury Gobinda1ORCID,Ruthven Ian1ORCID

Affiliation:

1. University of Strathclyde, United Kingdom

Publisher

ACM

Reference44 articles.

1. Age UK. Later Life in the United Kingdom 2019 . 2019 [cited 2021 15 December]; Available from: https://www.ageuk.org.uk/globalassets/age-uk/documents/reports-and-publications/later_life_uk_factsheet.pdf. AgeUK. Later Life in the United Kingdom 2019. 2019 [cited 2021 15 December]; Available from: https://www.ageuk.org.uk/globalassets/age-uk/documents/reports-and-publications/later_life_uk_factsheet.pdf.

2. ONS. Internet users UK:2020. 2020 [cited 2021 14 December]; Available from: https://www.ons.gov.uk/businessindustryandtrade/itandinternetindustry/bulletins/internetusers/2020. ONS. Internet users UK:2020. 2020 [cited 2021 14 December]; Available from: https://www.ons.gov.uk/businessindustryandtrade/itandinternetindustry/bulletins/internetusers/2020.

3. Ameme , B. , The impact of customer demographic variables on the adoption and use of internet banking in developing economies. Journal of internet banking and commerce , 2015 . 20(2): p. 1. Ameme, B., The impact of customer demographic variables on the adoption and use of internet banking in developing economies. Journal of internet banking and commerce, 2015. 20(2): p. 1.

4. Hayes , S.C. and F.B. Martin , Consumers with an intellectual disability and carers. Journal of intellectual disabilities ., 2007 . 11(1): p. 9-21. Hayes, S.C. and F.B. Martin, Consumers with an intellectual disability and carers. Journal of intellectual disabilities., 2007. 11(1): p. 9-21.

5. Akgül , Y. , Banking Websites in Turkey: an Accessibility, Usability and Security Evaluation. İşletme Araştırmaları Dergisi , 201 8. 10(1): p. 782 - 796 . Akgül, Y., Banking Websites in Turkey: an Accessibility, Usability and Security Evaluation. İşletme Araştırmaları Dergisi, 2018. 10(1): p. 782-796.

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