Beyond Accurate Answers: Evaluating Open-Domain Question Answering in Enterprise Search

Author:

Zhou Daniel Xiaodan1ORCID,Liu Lan1ORCID,Anubhai Anmol1ORCID,Shandilya Maansi1ORCID,Sigalas Steph2ORCID,Wang William Yang1ORCID,Huang Zhiheng1ORCID

Affiliation:

1. AWS AI Labs, USA

2. Amazon, USA

Publisher

ACM

Reference29 articles.

1. Akari Asai and Eunsol Choi. 2020. Challenges in Information Seeking QA:Unanswerable Questions and Paragraph Retrieval. (2020). arxiv:2010.11915http://arxiv.org/abs/2010.11915 Akari Asai and Eunsol Choi. 2020. Challenges in Information Seeking QA:Unanswerable Questions and Paragraph Retrieval. (2020). arxiv:2010.11915http://arxiv.org/abs/2010.11915

2. A Non-Factoid Question-Answering Taxonomy

3. B.  Barla Cambazoglu , Valeriia Baranova , Falk Scholer , Mark Sanderson , Leila Tavakoli , and Bruce Croft . 2021 . Quantifying Human-Perceived Answer Utility in Non-factoid Question Answering. CHIIR 2021 - Proceedings of the 2021 Conference on Human Information Interaction and Retrieval, 75–84 . https://doi.org/10.1145/3406522.3446028 10.1145/3406522.3446028 B. Barla Cambazoglu, Valeriia Baranova, Falk Scholer, Mark Sanderson, Leila Tavakoli, and Bruce Croft. 2021. Quantifying Human-Perceived Answer Utility in Non-factoid Question Answering. CHIIR 2021 - Proceedings of the 2021 Conference on Human Information Interaction and Retrieval, 75–84. https://doi.org/10.1145/3406522.3446028

4. Danqi Chen , Adam Fisch , Jason Weston , and Antoine. Bordes. 2017. Reading Wikipedia to answer opendomain questions . In Association for Computational Linguistics (ACL) ( 2017 ), 1870–1879. Danqi Chen, Adam Fisch, Jason Weston, and Antoine. Bordes. 2017. Reading Wikipedia to answer opendomain questions. In Association for Computational Linguistics (ACL) (2017), 1870–1879.

5. Eunsol Choi , He He , Mohit Iyyer , Mark Yatskar , Wen Tau Yih , Yejin Choi , Percy Liang , and Luke Zettlemoyer . 2020 . QUAC: Question answering in context . Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, EMNLP 2018(2020) , 2174–2184. https://doi.org/10.18653/v1/d18-1241 arxiv:1808.07036 10.18653/v1 Eunsol Choi, He He, Mohit Iyyer, Mark Yatskar, Wen Tau Yih, Yejin Choi, Percy Liang, and Luke Zettlemoyer. 2020. QUAC: Question answering in context. Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, EMNLP 2018(2020), 2174–2184. https://doi.org/10.18653/v1/d18-1241 arxiv:1808.07036

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