1. ISO 9000:2015. Quality management systems - Fundamentals and vocabulary ISO 9000:2015. Quality management systems - Fundamentals and vocabulary
2. ISO/IEC 25010:2011. Systems and software engineering - Systems and software quality requirements and evaluation (SQuaRE) - System and software quality models ISO/IEC 25010:2011. Systems and software engineering - Systems and software quality requirements and evaluation (SQuaRE) - System and software quality models
3. Web Site Usability, Design, and Performance Metrics
4. Evaluating and designing Web site quality