Exploiting Temporal Dynamics in Product Reviews for Dynamic Sentiment Prediction at the Aspect Level

Abstract

Online reviews and ratings play an important role in shaping the purchase decisions of customers in e-commerce. Many researches have been done to make proper recommendations for users, by exploiting reviews, ratings, user profiles, or behaviors. However, the dynamic evolution of user preferences and item properties haven’t been fully exploited. Moreover, it lacks fine-grained studies at the aspect level. To address the above issues, we define two concepts of user maturity and item popularity, to better explore the dynamic changes for users and items. We strive to exploit fine-grained information at the aspect level and the evolution of users and items, for dynamic sentiment prediction. First, we analyze three real datasets from both the overall level and the aspect level, to discover the dynamic changes (i.e., gradual changes and sudden changes) in user aspect preferences and item aspect properties. Next, we propose a novel model of Aspect-based Sentiment Dynamic Prediction (ASDP), to dynamically capture and exploit the change patterns with uniform time intervals. We further propose the improved model ASDP+ with a bin segmentation algorithm to set the time intervals non-uniformly based on the sudden changes. Experimental results on three real-world datasets show that our work leads to significant improvements.