Building bridges to customer needs in open source documentation
Author:
Affiliation:
1. Red Hat
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3328020.3353917
Reference6 articles.
1. Joseph Jeyaraj. 2004. Liminality and othering the issue of rhetorical authority in technical discourse. Journal of Business and Technical Communication 18 (01 2004) 9--38. 10.1177/1050651903257958 Joseph Jeyaraj. 2004. Liminality and othering the issue of rhetorical authority in technical discourse. Journal of Business and Technical Communication 18 (01 2004) 9--38. 10.1177/1050651903257958
2. Scott L. Jones. 2005. From writers to information coordinators: Technology and the changing face of collaboration. In W. Bishop and H. Hstrom (Eds.) Genre and writing: Issues arguments alternatives (pp. 56--66). Postmouth NH: Boynton / Cook Publishers Heinemann. 449--467. Scott L. Jones. 2005. From writers to information coordinators: Technology and the changing face of collaboration. In W. Bishop and H. Hstrom (Eds.) Genre and writing: Issues arguments alternatives (pp. 56--66). Postmouth NH: Boynton / Cook Publishers Heinemann . 449--467.
3. Martha F. Lee and Brad Mehlenbacher. 2000. Technical writer/subject-matter expert interaction: The writers perspective the organizational challenge. Technical Communication 47 4 (2000). Martha F. Lee and Brad Mehlenbacher. 2000. Technical writer/subject-matter expert interaction: The writers perspective the organizational challenge. Technical Communication 47 4 (2000).
4. The Role and Value of Technical Communicators: Technical Communicators and Subject Matter Experts Weigh In
5. Warren Sack Francoise Detienne Nicolas Ducheneaut Jean-Marie Burkhardt Dilan Mahendran and Flore Barcellini. 2006. A methodological framework for socio-cognitive analyses of collaborative design of open source software. Computer Supported Cooperative Work 15 (07 2006) 229--250. 10.1007/s10606-006-9020-5 Warren Sack Francoise Detienne Nicolas Ducheneaut Jean-Marie Burkhardt Dilan Mahendran and Flore Barcellini. 2006. A methodological framework for socio-cognitive analyses of collaborative design of open source software. Computer Supported Cooperative Work 15 (07 2006) 229--250. 10.1007/s10606-006-9020-5
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