1. Evaluating the Quality of Airport Service Using the Fuzzy Multi-Criteria Decision-Making Method: A Case Study of Taiwanese Airports;Chou;Expert Systems,2011
2. A novel method for minimizing the average waiting time of visitors during an airport pickup service
3. Evaluating service quality of airports with integrating TOPSIS and VIKOR under fuzzy environment
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5. Assessing the E-Services of International Airport Websites: Implications for Innovative E-Tourism Applications