Creating New Technologies for Companionable Agents to Support Isolated Older Adults

Author:

Sidner Candace L.1,Bickmore Timothy2,Nooraie Bahador1,Rich Charles1,Ring Lazlo2,Shayganfar Mahni1,Vardoulakis Laura2

Affiliation:

1. Worcester Polytechnic Institute, Worcester, MA

2. Northeastern University, Boston, MA

Abstract

This article reports on the development of capabilities for (on-screen) virtual agents and robots to support isolated older adults in their homes. A real-time architecture was developed to use a virtual agent or a robot interchangeably to interact via dialog and gesture with a human user. Users could interact with either agent on 12 different activities, some of which included on-screen games, and forms to complete. The article reports on a pre-study that guided the choice of interaction activities. A month-long study with 44 adults between the ages of 55 and 91 assessed differences in the use of the robot and virtual agent.

Funder

National Science Foundation

Publisher

Association for Computing Machinery (ACM)

Subject

Artificial Intelligence,Human-Computer Interaction

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