Applying User-Centered Design on Digital Transformation of Public Services: A Case Study in Brazil-Reference-Cited by-同舟云学术

Applying User-Centered Design on Digital Transformation of Public Services: A Case Study in Brazil

Published:2022-06-15 Issue: Volume: Page:
ISSN:
Container-title:DG.O 2022: The 23rd Annual International Conference on Digital Government Research
language:
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Author:

Pedrosa Glauco Vitor¹,Judice Andrea¹,Judice Marcelo¹,Araújo Leonardo²,Fleury Fabiola¹,Figueiredo Rejane¹

Affiliation:

1. University of Brasilia (UnB), Brazil

2. Centro Universitário do Distrito Federal (UDF), Brazil

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3543434.3543493

Reference30 articles.

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3. A. Black . 1998 . Empathic design. User focused strategies for innovation . Proceedings of new product development(1998) . A. Black. 1998. Empathic design. User focused strategies for innovation. Proceedings of new product development(1998).

4. Citizen Innovation: Exploring the Responsibility Governance and Cooperative Mode of a “Post-Schumpeter” Paradigm

5. A. Cordella and C. M. Bonina . 2012. A public value perspective for ICT enabled public sector reforms: A theoretical reflection. Government information quarterly 29(4) ( 2012 ), 512–520. A. Cordella and C. M. Bonina. 2012. A public value perspective for ICT enabled public sector reforms: A theoretical reflection. Government information quarterly 29(4) (2012), 512–520.

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