How universal is good design for older users?

Author:

Hawthorn Dan1

Affiliation:

1. UNITEC, Auckland, New Zealand

Abstract

This paper attempts to illustrate the way in which multiple considerations influence interface design decisions when designing for older users. The arguments are supported by examination of issues that arose during the design of a successful email system for older users. The point is also made that while the interface design decisions made in the example do assist older users, they limit the power of an application to serve younger, more able and more demanding users. The argument is made that while it is possible to increase accessibility, the most obvious ways of doing this limit the universality of the resulting application.

Publisher

Association for Computing Machinery (ACM)

Reference11 articles.

1. Browne H. (2000) Accessibility and Usability of Information Technology by the Elderly. http://www.otal.umd.edu/UUGuide/hbrowne/ Browne H. (2000) Accessibility and Usability of Information Technology by the Elderly. http://www.otal.umd.edu/UUGuide/hbrowne/

2. Carroll J. M. (1990) The Nurnberg Funnel: Designing minimalist instruction for practical computer skill. MIT Press Cambridge MA. Carroll J. M. (1990) The Nurnberg Funnel: Designing minimalist instruction for practical computer skill. MIT Press Cambridge MA.

3. Czaja S. J. & Lee C. C. (2001). The Internet and older adults: Design challenges and opportunities. In N. Charness D. C. Park and B. A. Sabel (Eds.) Communication Technology and Aging: Opportunitites and Challenges for the Future. (pp. 60--78). New York: Springer Publishing Company. Czaja S. J. & Lee C. C. (2001). The Internet and older adults: Design challenges and opportunities. In N. Charness D. C. Park and B. A. Sabel (Eds.) Communication Technology and Aging: Opportunitites and Challenges for the Future. (pp. 60--78). New York: Springer Publishing Company.

4. Possible implications of aging for interface designers

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