Meeting Users Where They Are: User-centered Design of an Automated Text Messaging Tool to Support the Mental Health of Young Adults

Author:

Kornfield Rachel1,Meyerhoff Jonah1,Studd Hannah2,Bhattacharjee Ananya3,Williams Joseph Jay3,Reddy Madhu4,Mohr David C.5

Affiliation:

1. Department of Preventive Medicine, Northwestern University, United States

2. Department of Communication Studies, Northwestern University, United States

3. Computer Science, University of Toronto, Canada

4. Department of Informatics, University of California, Irvine, United States

5. Center for Behavioral Intervention Technologies, Northwestern University, United States

Funder

National Institute of Mental Health

Publisher

ACM

Reference133 articles.

1. An overview of the features of chatbots in mental health: A scoping review

2. Melinda R Achilles Melissa Anderson Sophie H Li Mirjana Subotic-Kerry Belinda Parker and Bridianne O’Dea. 2020. Adherence to e-mental health among youth: Considerations for intervention development and research design. DIGITAL HEALTH 6(2020). https://doi.org/10.1177/2055207620926064 PMID: 32547775. Melinda R Achilles Melissa Anderson Sophie H Li Mirjana Subotic-Kerry Belinda Parker and Bridianne O’Dea. 2020. Adherence to e-mental health among youth: Considerations for intervention development and research design. DIGITAL HEALTH 6(2020). https://doi.org/10.1177/2055207620926064 PMID: 32547775.

3. Adrian Aguilera and Clara Berridge . 2014. Qualitative Feedback From a Text Messaging Intervention for Depression: Benefits, Drawbacks, and Cultural Differences. JMIR Mhealth Uhealth 2, 4:e46 ( 2014 ). https://doi.org/10.2196/mhealth.3660 Adrian Aguilera and Clara Berridge. 2014. Qualitative Feedback From a Text Messaging Intervention for Depression: Benefits, Drawbacks, and Cultural Differences. JMIR Mhealth Uhealth 2, 4:e46 (2014). https://doi.org/10.2196/mhealth.3660

4. Adrian Aguilera , Caroline  A Figueroa , Rosa Hernandez-Ramos , Urmimala Sarkar , Anupama Cemballi , Laura Gomez-Pathak , Jose Miramontes , Elad Yom-Tov , Bibhas Chakraborty , Xiaoxi Yan , Jing Xu , Arghavan Modiri , Jai Aggarwal , Joseph Jay Williams , and Courtney  R Lyles . 2020. mHealth app using machine learning to increase physical activity in diabetes and depression: clinical trial protocol for the DIAMANTE Study. BMJ Open 10, 8 ( 2020 ). https://doi.org/10.1136/bmjopen-2019-034723 Adrian Aguilera, Caroline A Figueroa, Rosa Hernandez-Ramos, Urmimala Sarkar, Anupama Cemballi, Laura Gomez-Pathak, Jose Miramontes, Elad Yom-Tov, Bibhas Chakraborty, Xiaoxi Yan, Jing Xu, Arghavan Modiri, Jai Aggarwal, Joseph Jay Williams, and Courtney R Lyles. 2020. mHealth app using machine learning to increase physical activity in diabetes and depression: clinical trial protocol for the DIAMANTE Study. BMJ Open 10, 8 (2020). https://doi.org/10.1136/bmjopen-2019-034723

5. Nazanin Andalibi and Madison  K Flood . 2021. Considerations in designing digital peer support for mental health: Interview study among users of a digital support system (Buddy Project). JMIR Mhealth Uhealth 8, 1 ( 2021 ). https://doi.org/10.2196/21819 Nazanin Andalibi and Madison K Flood. 2021. Considerations in designing digital peer support for mental health: Interview study among users of a digital support system (Buddy Project). JMIR Mhealth Uhealth 8, 1 (2021). https://doi.org/10.2196/21819

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