Reliability Analysis with User Experience in Portal of Public Institution
Author:
Affiliation:
1. Departamento de Informática, Universidade Estadual de Maringá, Brazil
2. Universidade Estadual de Maringá, Brazil
3. Universidade Estadual do Paraná, Brazil
Funder
CAPS Research
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3592813.3592907
Reference24 articles.
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2. Cheryl Barnes and Derek Gill . 2000. Declining government performance? Why citizens don’t trust government . New Zealand : State Services Commission ( 2000 ). Cheryl Barnes and Derek Gill. 2000. Declining government performance? Why citizens don’t trust government. New Zealand: State Services Commission (2000).
3. I trust not therefore it must be risky: Determinants of the perceived risks of disclosing personal data for e-government transactions
4. The omni-channel customer experience: Driving engagement through digitisation;Bhalla Ravi;Journal of Digital & Social Media Marketing,2014
5. Brasil. 2016 . DECRETO Nº 8.638 , DE 15 DE JANEIRO DE 2016. http://www.planalto.gov.br/ccivil_03/_ato2015-2018/2016/decreto/d8638 .html. Brasil. 2016. DECRETO Nº 8.638, DE 15 DE JANEIRO DE 2016. http://www.planalto.gov.br/ccivil_03/_ato2015-2018/2016/decreto/d8638.html.
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