Success factors for implementing global information systems

Abstract

Before taking on global systems, project managers must conduct a proper process analysis and educatetop management, as well as end users.In today's globalized business environment, firms must learn to manage increasingly complex networks of subsidiaries, customers, and suppliers. Information systems support this effort by providing supply chain information, facilitating communication among supply chain partners and managers' decisions when coordinating the networks. "Global coordination," according to [5], "is one of the most important functions firms perform for optimal global operations to achieve operational flexibility."