Understanding the Benefits and Challenges of Deploying Conversational AI Leveraging Large Language Models for Public Health Intervention

Author:

Jo Eunkyung1ORCID,Epstein Daniel A.2ORCID,Jung Hyunhoon3ORCID,Kim Young-Ho4ORCID

Affiliation:

1. University of California, Irvine, United States and NAVER AI LAB, Korea, Republic of

2. Informatics, University of California, Irvine, United States

3. Naver CLOUD, Korea, Republic of

4. NAVER AI Lab, Korea, Republic of

Publisher

ACM

Reference92 articles.

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5. Vince Bartle , Janice Lyu , Freesoul El Shabazz-Thompson , Yunmin Oh , Angela Anqi Chen , Yu-Jan Chang , Kenneth Holstein , and Nicola Dell . 2022 . “ A Second Voice”: Investigating Opportunities and Challenges for Interactive Voice Assistants to Support Home Health Aides. In CHI Conference on Human Factors in Computing Systems. ACM , New York, NY, USA, 1–17. https://doi.org/10.1145/3491102.3517683 10.1145/3491102.3517683 Vince Bartle, Janice Lyu, Freesoul El Shabazz-Thompson, Yunmin Oh, Angela Anqi Chen, Yu-Jan Chang, Kenneth Holstein, and Nicola Dell. 2022. “A Second Voice”: Investigating Opportunities and Challenges for Interactive Voice Assistants to Support Home Health Aides. In CHI Conference on Human Factors in Computing Systems. ACM, New York, NY, USA, 1–17. https://doi.org/10.1145/3491102.3517683

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