1. Promoting transparency and accountability through ICTs, social media, and collaborative e‐government
2. Thomler C. (2011). Can microblogging save or destroy governments. Government in the Lab. (www.govinthelab.com/can-micro-blogging-save-or-destroy-governments) Thomler C. (2011). Can microblogging save or destroy governments. Government in the Lab. (www.govinthelab.com/can-micro-blogging-save-or-destroy-governments)
3. Chadwick A. (2009). Web 2.0: New challenges for e-democracy in an era of informational exuberance. I/S: A Journal of Law and Policy for the Information Society 5(1) 9--42. Chadwick A. (2009). Web 2.0: New challenges for e-democracy in an era of informational exuberance. I/S: A Journal of Law and Policy for the Information Society 5(1) 9--42.
4. Social media adoption and resulting tactics in the U.S. federal government