User Concerns & Tradeoffs in Technology-facilitated COVID-19 Response-Reference-Cited by-同舟云学术

User Concerns & Tradeoffs in Technology-facilitated COVID-19 Response

Published:2021-01-31 Issue:1 Volume:2 Page:1-12
ISSN:2691-199X
Container-title:Digital Government: Research and Practice
language:en
Short-container-title:Digit. Gov.: Res. Pract.

Author:

Redmiles Elissa M.¹^ORCID

Affiliation:

1. Microsoft Research 8 Max Planck Institute for Software Systems, Germany

Abstract

The COVID-19 pandemic spread across the world in late 2019 and early 2020. As the pandemic spread, technologists joined forces with public health officials to develop apps to support COVID-19 response. Yet, for these technological solutions to benefit public health, users must be willing to adopt these apps. This article details a framework of inputs to a user’s decision to adopt a COVID-19 contact-tracing app or other COVID-19 technology along four major axes: technology benefits, solution accuracy, privacy considerations, and mobile-related costs. This framework is empirically validated via both the literature and a demographically-representative survey of 1,000 Americans.

Publisher

Association for Computing Machinery (ACM)

Subject

General Medicine

Link

https://dl.acm.org/doi/pdf/10.1145/3428093

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