Participating Citizens = Smart Citizens? Applying the Human-centered Design Approach on a Digital Care Platform

Author:

Neumann Sara1ORCID,Bleja Jelena1ORCID,Krüger Tim1ORCID,Grossmann Uwe1ORCID

Affiliation:

1. University of Applied Sciences and Arts Dortmund, Faculty of Business Studies

Abstract

New digital innovations are becoming increasingly relevant in the healthcare sector of smart cities. Although the healthcare sector has not been the focus of smart city strategies so far, this sector offers a high potential to save resources. One such measure is the development of a digital care platform. A digital care platform is intended to counteract the shortage of skilled care staff through the targeted deployment of caregivers. To meet the needs of users and service providers, a target group-oriented, human-centered design approach is applied to evaluate the benefits of a care platform for users and service providers. The results are recorded with the help of a Benefit Model. During the surveys, it became clear that users and service providers benefit from the use of a care platform in technical, economic, and social aspects, among others. In the process, stakeholders not only save important resources but also can build valuable networks for healthy and successful aging.

Publisher

Association for Computing Machinery (ACM)

Subject

Public Administration,Software,Information Systems,Computer Science Applications,Computer Networks and Communications

Cited by 1 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Design of a novel wearable system for healthcare applications: applying the user-centred design approach to SensHand device;International Journal on Interactive Design and Manufacturing (IJIDeM);2023-12-14

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3