Sense of Agency and User Experience: Is There a Link?

Author:

Bergström Joanna1ORCID,Knibbe Jarrod2ORCID,Pohl Henning3ORCID,Hornbæk Kasper1ORCID

Affiliation:

1. University of Copenhagen, Copenhagen, Denmark

2. University of Melbourne, Carlton, VIC, Australia

3. Aalborg University, Aalborg, Denmark

Abstract

Sense of control is increasingly used as a measure of quality in human-computer interaction. Control has been investigated mainly at a high level, using subjective questionnaire data, but also at a low level, using objective data on participants’ sense of agency. However, it remains unclear how differences in higher level, experienced control reflect lower level sense of control. We study that link in two experiments. In the first one we measure the low-level sense of agency with button, touchpad, and on-skin input. The results show a higher sense of agency with on-skin input. In the second experiment, participants played a simple game controlled with the same three inputs. We find that on-skin input results in both increased sense and experience of control compared to touchpad input. However, the corresponding difference is not found between on-skin and button input, whereas the button performed better in the experiment task. These results suggest that other factors of user experience spill over to the experienced control at rates that overcome differences in the sense of control. We discuss the implications for using subjective measures about the sense of control in evaluating qualities of interaction.

Funder

European Research Council (ERC) under the European Union’s Horizon 2020 research and innovation program

Publisher

Association for Computing Machinery (ACM)

Subject

Human-Computer Interaction

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1. The AI Ghostwriter Effect: When Users do not Perceive Ownership of AI-Generated Text but Self-Declare as Authors;ACM Transactions on Computer-Human Interaction;2024-02-05

2. Effect of Reaching Movement Modulation on Experience of Control in Virtual Reality;International Journal of Human–Computer Interaction;2023-12-11

3. Hands-on or hands-off: Deciphering the impact of interactivity on embodied learning in VR;Computers & Education: X Reality;2023-12

4. An Empirical Framework for Understanding a Player’s Sense of Agency in Games;International Journal of Human–Computer Interaction;2023-08-06

5. How does HCI Understand Human Agency and Autonomy?;Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems;2023-04-19

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