Information Services Quality Measurement-Reference-Cited by-同舟云学术

Information Services Quality Measurement

Published:2015-11-24 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 2015 2nd International Conference on Electronic Governance and Open Society: Challenges in Eurasia
language:
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Author:

Styrin Evgeny¹,Dmitrieva Natalya¹

Affiliation:

1. National Research University Higher School of Economics, 101000 Russia Moscow str. Myasnitskaya 20, +7 495 621 39 87

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/2846012.2846023

Reference13 articles.

1. Towards quality e-service in the public sector: The evolution of web sites in the local public service sector //Managing Service Quality;Ancarani A.;An International Journal.,2005

2. Baptista M. (2005) E-government and state reform: Policy dilemmas for Europe //the Electronic Journal of e-Government. 3 (4) 167--174. Baptista M. (2005) E-government and state reform: Policy dilemmas for Europe //the Electronic Journal of e-Government. 3 (4) 167--174.

3. e-Government in Russia

4. Black S. Briggs S. Keogh W. (2001) Service quality performance measurement in public/private sectors //Managerial Auditing Journal. 16(7) 400--405. Black S. Briggs S. Keogh W. (2001) Service quality performance measurement in public/private sectors //Managerial Auditing Journal. 16(7) 400--405.

5. E-service quality and the public sector //Managing Service Quality;Buckley J.;An International Journal.,2003

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. E-Government in Russia: Meeting Growing Demand in the Era of Budget Constraints;Communications in Computer and Information Science;2016