Holding Your Hand on the Danger Button-Reference-Cited by-同舟云学术

Holding Your Hand on the Danger Button

Published:2022-09-19 Issue:MHCI Volume:6 Page:1-22
ISSN:2573-0142
Container-title:Proceedings of the ACM on Human-Computer Interaction
language:en
Short-container-title:Proc. ACM Hum.-Comput. Interact.

Author:

Dixon Matt¹,Nicholson James¹,Branley-Bell Dawn¹,Briggs Pam¹,Coventry Lynne¹

Affiliation:

1. Northumbria University, Newcastle upon Tyne, United Kingdom

Abstract

Phishing emails continue to be a major cause of cybersecurity breaches despite the development of technical measures designed to thwart these attacks. Most phishing studies have investigated desktop email platforms, but the use of mobile devices for email exchanges has soared in recent years, especially amongst young adults. In this paper, we explore how the digital platform (desktop vs. mobile) influences users' phish detection strategies. Twenty-one young adults (18-25 years) were asked to rate the legitimacy of emails using a live inbox test while using a think-aloud protocol on both platforms. Our results suggest that a lack of knowledge about key defence information on the mobile platform results in weak phish detection. We discuss the implications of these findings and offer design recommendations to support effective phish detection by smartphone users.

Funder

Engineering and Physical Sciences Research Council

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)

Link

https://dl.acm.org/doi/pdf/10.1145/3546730

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