“As an AI language model, I cannot”: Investigating LLM Denials of User Requests

Author:

Wester Joel1ORCID,Schrills Tim2ORCID,Pohl Henning1ORCID,van Berkel Niels1ORCID

Affiliation:

1. Department of Computer Science, Aalborg University, Denmark

2. Institute for Multimedia and Interactive Systems, University of Luebeck, Germany

Funder

Carlsbergfondet

Publisher

ACM

Reference44 articles.

1. Guidelines for Human-AI Interaction

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3. Communication Breakdowns Between Families and Alexa

4. Dennis Benner, Edona Elshan, Sofia Schöbel, and Andreas Janson. 2021. What do you mean? A review on recovery strategies to overcome conversational breakdowns of conversational agents. In International Conference on Information Systems (ICIS). 1–17. https://aisel.aisnet.org/icis2021/hci_robot/hci_robot/13

5. Exploring how politeness impacts the user experience of chatbots for mental health support

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