Empathy-Based communication Framework for Chatbots: A Mental Health Chatbot Application and Evaluation-Reference-Cited by-同舟云学术

Empathy-Based communication Framework for Chatbots: A Mental Health Chatbot Application and Evaluation

Published:2023-12-04 Issue: Volume: Page:
ISSN:
Container-title:International Conference on Human-Agent Interaction
language:
Short-container-title:

Author:

Lin Shuya¹^ORCID,Lin Lingfeng²^ORCID,Hou Cuiqin³^ORCID,Chen Baijun⁴^ORCID,Li Jianfeng⁵^ORCID,Ni Shiguang⁶^ORCID

Affiliation:

1. Shenzhen International Graduate School, Tsinghua University, China and Ping An Technology, China

2. University of Science and Technology of China, China and Ping An Technology, China

3. Ping An Technolgy, China

4. Shaanxi Normal University, China and Ping An Technology, China

5. Ping An Technology, China

6. Shenzhen International Graduate School, Tsinghua University, China

Funder

This study was funded by the China National Social Sciences Foundation (Grant No. BBA210042).

Publisher

ACM

Reference59 articles.

1. The impact of urbanization on mood disorders

2. Barriers and facilitators of mental health programmes in primary care in low-income and middle-income countries

3. WHO. Depressive disorder (depression). 2021. Retrieved March 3 2023 from https://www.who.int/news-room/fact-sheets/detail/depression WHO. Depressive disorder (depression). 2021. Retrieved March 3 2023 from https://www.who.int/news-room/fact-sheets/detail/depression

4. WHO.COVID-19 pandemic triggers 25% increase in prevalence of anxiety. 2022. Retrieved March 3 2023 from https://www.who.int/news/item/02-03-2022-covid-19-pandemic-triggers-25-increase-in-prevalence-of-anxiety-and-depression-worldwide WHO.COVID-19 pandemic triggers 25% increase in prevalence of anxiety. 2022. Retrieved March 3 2023 from https://www.who.int/news/item/02-03-2022-covid-19-pandemic-triggers-25-increase-in-prevalence-of-anxiety-and-depression-worldwide

5. Kaczkurkin, Antonia N., and Edna B . Foa . 2022 . Cognitive-behavioral therapy for anxiety disorders: an update on the empirical evidence. In Dialogues in clinical neuroscience. Kaczkurkin, Antonia N., and Edna B. Foa. 2022. Cognitive-behavioral therapy for anxiety disorders: an update on the empirical evidence. In Dialogues in clinical neuroscience.