Comparing How a Chatbot References User Utterances from Previous Chatting Sessions: An Investigation of Users' Privacy Concerns and Perceptions

Author:

Cox Samuel Rhys1ORCID,Lee Yi-Chieh1ORCID,Ooi Wei Tsang1ORCID

Affiliation:

1. Computer Science, National University of Singapore, Singapore

Funder

National Research Foundation, Prime Minister?s Office, Singapore

Publisher

ACM

Reference81 articles.

1. Martin Adam and Johannes Klumpe . 2019 . Onboarding with a Chat–The Effects of Message Interactivity and Platform Self-Disclosure on User Disclosure Propensity . In Proceedings of the 27th European Conference on Information Systems (ECIS). https://aisel.aisnet.org/ecis2019_rp/68 Martin Adam and Johannes Klumpe. 2019. Onboarding with a Chat–The Effects of Message Interactivity and Platform Self-Disclosure on User Disclosure Propensity. In Proceedings of the 27th European Conference on Information Systems (ECIS). https://aisel.aisnet.org/ecis2019_rp/68

2. Odette Aguirre-Zero , C Westerhold , R Goldsworthy , and Gerardo Maupome . 2016. Identification of barriers and beliefs influencing engagement by adult and teen Mexican-Americans in oral health behaviors. Community dental health 33, 1 ( 2016 ), 44. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5503108/ Odette Aguirre-Zero, C Westerhold, R Goldsworthy, and Gerardo Maupome. 2016. Identification of barriers and beliefs influencing engagement by adult and teen Mexican-Americans in oral health behaviors. Community dental health 33, 1 (2016), 44. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5503108/

3. The Personalization Privacy Paradox: An Empirical Evaluation of Information Transparency and the Willingness to Be Profiled Online for Personalization

4. Seoyeon Bae , Yoon Kyung Lee , and Sowon Hahn . 2023 . Friendly-Bot: The Impact of Chatbot Appearance and Relationship Style on User Trust . In Proceedings of the Annual Meeting of the Cognitive Science Society. https://escholarship.org/uc/item/0gr051sj Seoyeon Bae, Yoon Kyung Lee, and Sowon Hahn. 2023. Friendly-Bot: The Impact of Chatbot Appearance and Relationship Style on User Trust. In Proceedings of the Annual Meeting of the Cognitive Science Society. https://escholarship.org/uc/item/0gr051sj

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