1. O Zeynep Aksin, Busra Gencer, and Evrim Didem Gunes. 2022. How observed queue length and service times drive queue behavior in the lab. Available at SSRN 3387077 (2022).
2. J Martin Bland and Douglas G Altman. 2004. The logrank test. Bmj, Vol. 328, 7447 (2004), 1073.
3. You asked, now what? Modeling Students' Help-Seeking and Coding actions from Request to Resolution;Gao Zhikai;Journal of Educational Data Mining,2022
4. Who Uses Office Hours?
5. Zhikai Gao, Collin Lynch, and Sarah Heckman. 2023. Too long to wait and not much to do: Modeling student behaviors while waiting for help in online office hours.. In Proceedings of the 7th Educational Data Mining in Computer Science Education (CSEDM) Workshop.