Sentiment analysis in tickets for IT support
Author:
Affiliation:
1. Universidade Federal do Rio Grande do Sul, Porto Alegre, Brazil
Funder
CNPq (Brazil)
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/2901739.2901781
Reference30 articles.
1. Comparative experiments using supervised learning and machine translation for multilingual sentiment analysis
2. Cross-Domain Sentiment Classification Using a Sentiment Sensitive Thesaurus
3. Twitter mood predicts the stock market
Cited by 13 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Investigation of Predictive Power of Sentiment Analysis Model Developed Using Different Word Embedding Techniques;Data-Driven Decision Making;2024
2. "Nip it in the Bud": Moderation Strategies in Open Source Software Projects and the Role of Bots;Proceedings of the ACM on Human-Computer Interaction;2023-09-28
3. An empirical study of emoji use in software development communication;Information and Software Technology;2022-08
4. A Survey on Implementation Methods and Applications of Sentiment Analysis;Research Anthology on Implementing Sentiment Analysis Across Multiple Disciplines;2022-06-10
5. Opinion Mining for Software Development: A Systematic Literature Review;ACM Transactions on Software Engineering and Methodology;2022-03-07
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3