False Positive Intent Detection Framework for Chatbot Annotation-Reference-Cited by-同舟云学术

False Positive Intent Detection Framework for Chatbot Annotation

Published:2022-12-16 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 2022 6th International Conference on Natural Language Processing and Information Retrieval
language:
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Author:

Lim Lecia Kai Heng¹^ORCID,Agarwal Samarth¹^ORCID,Zhang Xuejie¹^ORCID,Lu John Jianan¹^ORCID

Affiliation:

1. Analytics Center of Excellence, DBS Bank, Singapore

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3582768.3582798

Reference14 articles.

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2. Chatbots for customer service

3. Artificial Intelligence Marketing: Chatbots

4. Health Care Chatbots Are Here to Help

5. Raphael Meyer von Wolff , Sebastian Hobert , Kristin Masuch and Matthias Schumann . 2020 . Chatbots at Digital Workplaces – A Grounded-Theory Approach for Surveying Application Areas and Objectives. Pacific Asia Journal of the Association for Information Systems , 12(2), Article 3. Available at https://aisel.aisnet.org/pajais/vol12/iss2/3 Raphael Meyer von Wolff, Sebastian Hobert, Kristin Masuch and Matthias Schumann. 2020. Chatbots at Digital Workplaces – A Grounded-Theory Approach for Surveying Application Areas and Objectives. Pacific Asia Journal of the Association for Information Systems, 12(2), Article 3. Available at https://aisel.aisnet.org/pajais/vol12/iss2/3