Affiliation:
1. Oulu University, Finland
Abstract
Consider the following three stories about usability and consumer appliances.
• A cellular phone with significant usability problems was launched. Still, the product was a great sales success and many users even seemed to have enjoyed using the product.
• A new generation game device was developed. It had usability problems that led to wide-spread user dissatisfaction and the reputation of the product was severely damaged.
• Some users of a new generation smart phone were happy with the product while others rejected it, finding its usability problems intolerable.
Publisher
Association for Computing Machinery (ACM)
Subject
Human-Computer Interaction
Reference3 articles.
1. Bias R. and D. Mayhew eds. Cost-Justifying Usability. 1994 Academic Press. Bias R. and D. Mayhew eds. Cost-Justifying Usability. 1994 Academic Press.
Cited by
39 articles.
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