Identify, Adapt, Persist-Reference-Cited by-同舟云学术

Identify, Adapt, Persist

Published:2024-05-13 Issue:2 Volume:8 Page:1-21
ISSN:2474-9567
Container-title:Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
language:en
Short-container-title:Proc. ACM Interact. Mob. Wearable Ubiquitous Technol.

Author:

Lee Jarrett G.W.¹^ORCID,Lee Bongshin²^ORCID,Choi Soyoung³^ORCID,Seo JooYoung³^ORCID,Choe Eun Kyoung¹^ORCID

Affiliation:

1. University of Maryland, College Park, College Park, Maryland, USA

2. Yonsei University, Seoul, Republic of Korea

3. University of Illinois Urbana-Champaign, Urbana, Illinois, USA

Abstract

Personal health technologies (PHTs) often do not consider the accessibility needs of blind individuals, preventing access to their capabilities and data. However, despite the accessibility barriers, some blind individuals persistently use such systems and even express satisfaction with them. To obtain a deeper understanding of blind users' prolonged experiences in PHTs, we interviewed 11 individuals who continue to use such technologies, discussing and observing their past and current interactions with their systems. We report on usability issues blind users encounter and how they adapt to these situations, and theories for the persistent use of PHTs in the face of poor accessibility. We reflect on strategies to improve the accessibility and usability of PHTs for blind users, as well as ideas to aid the normalization of accessible features within these systems.

Funder

National Science Foundation

Publisher

Association for Computing Machinery (ACM)

Link

https://dl.acm.org/doi/pdf/10.1145/3659585

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