The spatial metaphor for user interfaces: experimental tests of reference by location versus name

Abstract

The enduring dichotomy between spatial and symbolic modes of representation and retrieval acquires an added pragmatic dimension through recent developments in computer-based information retrieval. The standard name-based approach to object reference is now supplemented on some systems by a spatial alternative-often driven by an office or desktop metaphor. Little rigorous evidence is available, however, to support the supposition that spatial memory in itself is more effective than symbolic memory. The accuracy of spatial versus symbolic reference was assessed in three experiments. In Experiment 1 accuracy of location reference in a location-only filing condition was initially comparable to that in a name-only condition, but deteriorated much more rapidly with increases in the number of objects filed. In Experiment 2 subjects placed objects in a two-dimensional space containing landmarks (drawings of a desk, table, filing cabinets, etc.) designed to evoke an office metaphor, and in Experiment 3 subjects placed objects in an actual, three-dimensional mock office. Neither of these enhancements served to improve significantly the accuracy of location reference, and performance remained below that of a name-only condition in Experiment 1. The results raise questions about the utility of spatial metaphor over symbolic filing and highlight the need for continuing research in which considerations of technological and economic feasibility are balanced by considerations of psychological utility.