Measuring citizens' readiness to use electronic public services using clustering approach: the case of St. Petersburg, Russia

Author:

Bakalets Daria1ORCID,Golubeva Anastasia1ORCID,Gilenko Evgenii1ORCID

Affiliation:

1. Graduate School of Management, Saint Petersburg State University, Russia

Publisher

ACM

Reference35 articles.

1. Hans J. Scholl . 2002 . E-government: A Special Case of ICT-Enabled Business Process Change. The 36th Hawaii International Conference on System Sciences, 1-12 . Hans J. Scholl. 2002. E-government: A Special Case of ICT-Enabled Business Process Change. The 36th Hawaii International Conference on System Sciences, 1-12.

2. Bridging the Digital Divide for e-Government Inclusion: A United States Case Study;Sipior Janice C.;Asymptotic and Computational Methods in Spatial Statistics,2009

3. E-government research: Reviewing the literature, limitations, and ways forward

4. An empirical validation of a unified model of electronic government adoption (UMEGA)

5. Successful e-Government Transformation: Pressure, Support, Capabilities and the Freedom to Use Them;Pedersen Keld;Electronic Journal of Electronic Government,2018

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