The Impact of Penetration Rate of Online Health Service on Service Quality and Price-Reference-Cited by-同舟云学术

The Impact of Penetration Rate of Online Health Service on Service Quality and Price

Published:2018 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 3rd International Conference on Crowd Science and Engineering - ICCSE'18
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Author:

Kuang Junwei¹,Kuang Lini¹,Yan Zhijun¹

Affiliation:

1. School of Management and Economics, Beijing Institute of Technology, Beijing, China

Funder

National Key Research & Development Plan of China

National Natural Science Foundation of China

Publisher

ACM Press

Reference21 articles.

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3. Doolittle G C and Ashley S. 2005. Online Cancer Services: Types of Services Offered and Associated Health Outcomes. Journal of Medical Internet Research 7, 3 (Jul 2005), e35.

4. Zhang X. Guo X. Lai K H. Yin C and Meng F. 2017. From offline healthcare to online health service: The role of offline healthcare satisfaction and habits. Journal of Electronic Commerce Research 18, 2 (May 2017), 138--154.

5. Sasser W E. 1976. Match supply and demand in service industries. Harvard Business Review 54, 6 (1976), 133--140.

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